Local Delivery & Store Collection

Store Collection (Free)– available from our Ouseburn store 12 - 4 Friday

Delivery Central Newcastle £4.99 (Minimum order £50) – Delivered Wed - Sat. Please allow 24 hours from ordering or specify your preferred day on the form when ordering,

Postcodes include: NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE8, NE9, NE10, NE11, NE12, NE28

Delivery outer Newcastle £6.99 (Minimum order £50) – Delivered Wed - Sat. Please allow 24 hours from ordering.

Postcodes include: NE13, NE15, NE25, NE26, NE27, NE29, NE30, NE31

National Delivery

At this time we do not offer national delivery, if you are located outside of our delivery areas and are interested in our products then please email on hannah@wildflowerflorist.co.uk and we may be able to accommodate your request.

Delivery Days And Times

As we are a small business we cannot offer a definitive day/timeslot for delivery at this time, but we deliver between Wednesday and Saturday each week. If you are working or are frequently away from home we recommend you use our store collection service.

Returns

At Wildflower, we endeavour to meet the high expectations of our customers, but we understand that sometimes our products, on arrival, may just not be quite right. If this is the case we will endeavour to replace your item as soon as possible or refund it, subject to some standard terms and conditions. If a product has arrived damaged we will, where possible, replace the item as soon as possible. If the product in question is no longer available we will offer a full refund. Refunds will be done within 4-5 working days of a refund being agreed. For cases of damage, we do ask that, where possible, you send a photo of the damage along with the order number to hannah@wildflowerflorist.co.uk All returns must be returned unused, within their original package - in the condition they were received. Unfortunately, we cannot refund any postage costs from the original sale of the item or its return, but we do recommend that you send your product via a tracking service or with some form of insurance.

All returns must be sent to 

Wildflower

3, Stepney Bank, Ouseburn,

Newcastle, 

NE1 2NP